communication skills resume

Protect your data

This site uses cookies and related technologies for site operation, and analytics as described in our Privacy Policy . You may choose to consent to our use of these technologies, reject non-essential technologies, or further manage your preferences.

• Resume and Cover Letter
• 11 Best Communication Skills...

11 Best Communication Skills for Your Resume (With Examples)

11 min read · Updated on February 13, 2024

Are you properly conveying communication skills in your resume?

When it comes to employment skills, few are more important than the ability to effectively communicate with others. No matter your profession, chances are that you'll need some level of communication skill to interact with co-workers, managers, subordinates, and customers. As a result, employers who are evaluating potential hires always want to see evidence of communication skills in a resume.

But which communication skills should you include in your resume to make the best possible impression on employers?

In this post, we'll explain why you need to highlight these skills in your resume, examine 11 of the top communication skills, and offer tips to help you demonstrate those abilities. We'll also provide examples that show you how to include this critical information.

Why should you include communication skills in your resume?

While your hard skills - specific, measurable, job-related abilities - typically form the core of any job description's required qualifications, soft skills cannot be overlooked in your resume. In fact, those interpersonal abilities can play a significant role in any hiring decision that involves two otherwise equally competent candidates. If you're competing for a job against someone with equivalent technical capabilities and experience, that difference in soft skills may determine who gets hired.

When you include communication skills in your resume, you're letting an employer know that you have interpersonal abilities that can make you a valuable member of their team. That's an important consideration for any employer, of course. Companies want new hires who can do more than just fulfill their duties; they want team players who fit well within their organization.

Related post : The Essential Steps of Your Communication Process

Types of communication skills

It's important to understand what we mean when we talk about communication skills. For our purposes, we can categorize these skills into three distinct types:

Verbal skills . These communication skills include everything from conveying information or persuading others to public speaking and dealing with customer complaints.

Written skills . Many jobs require the ability to write in a concise and informative manner. These skills can include everything from informal emails to professional briefs, client presentations, and detailed reports for superiors.

Interpersonal skills . The third type of communication skill involves all those abilities that you use to interact with others. They can include things like empathy, active listening, and conflict resolution.

  What are the top 11 communication skills employers want to see?

Below are 11 of the top communication skills for resumes. As you might expect, there are many others that you might want to consider as well. However, these 11 skills are among the most sought-after that employers are looking for in job candidates.

1.     Active listening

Active listening is a prized communication skill. This ability goes well beyond simply hearing what others say, and instead involves the ability to actively understand their message. People with these skills can connect with others, build trust, and participate in collaborative problem-solving efforts.

Active listening includes a host of other skills, including the ability to ask probing questions, provide nonverbal and verbal cues that show that you're paying attention, and paraphrase what you're hearing to confirm your understanding of the message.

Related post : What are the Types of Listening Skills? 8 Types Explained

2.     Empathy

Empathy is a vital interpersonal trait and one of the most important leadership communication skills. People with empathy tend to be more curious and open-minded, have a keener sense of self-awareness, and are less likely to be hostage to their own natural biases and preconceptions. They value other people's perspectives and are willing to entertain ideas that challenge their beliefs.

3.     Conflict management and resolution

Conflict is an inevitable feature of human interaction - including in the workplace. If you have excellent conflict resolution skills, it's important to highlight them in your resume. Employers will be interested in knowing that you're capable of resolving interpersonal conflict in your work setting, since that can have a direct and positive impact on productivity and workplace harmony.

4.     Presentation skills

There are many jobs that require the ability to make presentations to superiors, customers, shareholders, or even coworkers. Good presentation skills enable you to compellingly convey information to others, persuade them to consider your point of view, or simply keep your target audience apprised of relevant developments.

5.     Writing skills

Effective writing skills are important in virtually every industry and a wide variety of roles. Obviously, many jobs will require simple writing tasks like composing emails, but there are a whole host of other writing abilities that employers may be looking for. These can include everything from legal briefs or technical writing to advertising copy, marketing presentations, contract creation, and more. Depending on the job you're seeking, including these important communication skills in your resume could be vital.

6.     Team building

The ability to build and work with teams is another important leadership communication skill for your resume. Whether you're interested in a managerial or executive role, this skill set is something that you'll need to succeed in that leadership position. Effective team builders know how to work with others to solve problems, are skilled in delegating work to competent subordinates, and know how to help team members reach their full potential.

Related post : 20 Key Leadership Competencies for Success (Plus Tips!)

7.     Motivation

Employers also appreciate candidates who possess useful motivational skills. While the ability to set goals, maintain a positive attitude, and rally others to achieve a shared objective is essential for leadership, it can also be an invaluable skill for anyone who works in a collaborative setting. By including these communication skills in your resume, you can ensure that employers recognize your ability to inspire others and drive productivity in the workplace.

Related post : 6 Qualities of Managers Who Practice Inspiring Leadership

8.     Openness to feedback

Hiring managers also want to see that you're capable of receiving feedback, whether it's constructive criticism or praise. These skills reflect a commitment to teamwork and continual improvement, both of which are highly prized by today's employers. It's a bonus if you're also adept at providing feedback to others. That desire to develop as an employee and help others to reach their full potential can make you an attractive candidate for many jobs.

9.     Honesty

You might not think of honesty as a communication skill, but it is. Whether you're an entry-level worker or a manager, it's important for others to know that they can trust your words. Of course, honesty encompasses more than just being truthful. It also includes character traits like trustworthiness, responsibility, accountability, and reliability. Honest people are seen as authentic and confident, traits that all good leaders possess.

10.  Emotional intelligence

As the workplace has grown more complex in recent years, hiring managers have placed greater emphasis on employees' emotional intelligence. That's a fancy term that simply describes your ability to manage your own emotions, understand your own interactions with others, and use that knowledge and insight to control stress, relate to others, communicate in a clear and effective way, and manage conflict.

People with high emotional intelligence often excel at interpersonal relations in the workplace and tend to be competent leaders. Their ability to recognize their own emotions and the feelings of others around them can help them to make more informed decisions. Including examples of your use of emotional intelligence can help to highlight those critical interpersonal communication skills in your resume.

11.  Negotiating

Negotiation skills are also highly prized in most industries, so make sure that you highlight these abilities in your resume too. Successful negotiators are adept at problem-solving, persuasive communication, and conflict resolution - skills that are useful in nearly every industry. Include an achievement in your professional experience section that highlights your negotiation skills, demonstrating how those abilities provided measurable value to a previous employer. 

Tips you can use to highlight these skills in your resume

Of course, being familiar with these different communication skills is just the first step. You also need to know how to highlight them in your resume. The following tips can help you with that process.

Match your skills to keywords in the job posting

Always make sure that you review the job posting to identify specific communication-related skills that are listed as job requirements. Wherever possible, use those exact terms in your resume as you describe various communication skills that you've used in previous jobs. That will help to ensure that your resume is found by an applicant tracking system when an employer conducts a search.

Focus on measurable achievements

Don't just say that you have certain communication skills. Show that you have them by including them as achievements in your resume summary or professional experience section. Make sure that you describe how you used those skills to produce measurable value for your employer. Use real numbers to help the reader understand the type of value you can provide as a potential hire.

Always be brief and to the point

Brevity is important, since hiring managers often sift through dozens or even hundreds of resumes. Make sure that you highlight communication skills and other abilities as concisely as possible to optimize space in your resume. Remember also that your writing skills will be on full display as you create the resume, so you probably won't need to spend much time boasting about them.

Communication skills: resume examples you can use

As we noted, there are several ways that you can highlight communication skills in your resume. You can include mention of them in your resume summary, list several within your core competencies section, and highlight examples of their use in your professional experience section. Below are some examples to show you how this is done.

Communication skills in your resume summary

Detail-oriented Office Manager with 10 years of experience managing office operations and interdepartmental communications. Managed 21-person team responsible for accounts totaling $123 million a year. Researched, drafted, and implemented interoffice communication changes that reduced waste by 22%, expedited internal processing and increased departmental revenue by 19% in the first year.

Communication skills in your skills section

Including these communication skills in your core competencies, or skills, section is a simple matter. Pick the skills that most closely align with the job requirements, and list them in bullet point form alongside other key soft skills and your technical proficiencies. For example:

Copywriting

Email management

Media communications

Presentations

Team building

Training management

Office management

Organization

Time management

Decision-making

Communication skills in your work experience section

When it comes to including your communication skills in a work experience section, you again need to focus on notable achievements. Use real numbers that demonstrate value and create several bullet point accomplishment examples for each job listing in this section. You only need to include a couple of examples of how you used your communication skills, of course, since you'll likely also want to highlight other core job-related skills too. Here are some examples that show how to do this:

Reorganized office information flow to speed up client onboarding and account management, resulting in growth of 12% in client acquisition and an increase of 40% in retention

Created an innovative training program for new office transfers, focused on new skills and employee growth. Program resulted in 60% drop in employee attrition, contributing to a 13% increase in revenues in the first quarter of implementation

Negotiated resolution to client conflict that saved a $2 million project contract and led to a 30% expansion in business with the customer over the next two years

Related post : 47 Accomplishment Examples for Your Resume: Expert Picks

Achieve job search success by including communication skills in your resume

Much of your resume will be devoted to highlighting your job-related skills and experiences, but that's no reason to neglect these important soft skills. Conveying effective communication skills in your resume can be a terrific way to demonstrate that you're the best candidate for any job, and may be just what you need to differentiate yourself from your competition!

Are you still not sure if you've properly included your communication skills in your resume? Get a free resume review from our team of experts today!

Recommended reading:

Soft Skills Explained - and the Top 7 for Your Resume

What Are Skills? (With Examples and Tips on How to Improve Them)

These 14 Leadership Traits Can Fuel Your Career Success

Related Articles:

Do Hiring Managers Actually Read Cover Letters?

How to Create a Resume With No Education

Why You Lose When You Lie on Your Resume: Learning From Mina Chang

See how your resume stacks up.

Career Advice Newsletter

Our experts gather the best career & resume tips weekly. Delivered weekly, always free.

Thanks! Career advice is on its way.

Share this article:

Let's stay in touch.

Subscribe today to get job tips and career advice that will come in handy.

Your information is secure. Please read our privacy policy for more information.

Top 20 Communication Skills for Resume – How to Highlight with Examples

• Resume Format
• November 8, 2024
• Resume Skills

Communication Skills for Resume : In today’s competitive job market, effective communication skills are more crucial than ever. Employers consistently seek candidates who can articulate their thoughts clearly, collaborate with teams, and convey ideas persuasively. Highlighting these skills on your resume can significantly enhance your chances of landing that dream job. This article delves into the top 20 communication skills that can set you apart from the competition, providing you with actionable examples to showcase your abilities.

Understanding how to present your communication skills effectively is essential for making a lasting impression. From active listening to non-verbal communication, each skill plays a vital role in fostering strong professional relationships. By mastering the art of communication, you not only improve your employability but also enhance your overall career prospects.

Join us as we explore these key communication skills and learn how to incorporate them into your resume. With the right approach, you can demonstrate your value to potential employers and take a significant step toward career success.

What are Communication Skills

Communication skills encompass the ability to convey information effectively and clearly, both verbally and non-verbally. They involve active listening, empathy, and the capacity to adapt messages based on the audience. Strong communication fosters understanding, builds relationships, and enhances collaboration in personal and professional settings, ultimately leading to successful interactions.

Why Communication Skills Important

Effective communication skills are essential in both personal and professional settings. They enable individuals to express their thoughts clearly, foster relationships, and navigate complex social dynamics. Here are key reasons why communication skills hold significant importance:

• Clarity of Expression : Good communication helps articulate ideas and feelings clearly, reducing misunderstandings and confusion.
• Building Relationships : Strong communication fosters trust and rapport, essential for both personal connections and professional networks.
• Conflict Resolution : Effective communicators can address and resolve conflicts more efficiently, leading to healthier interactions.
• Persuasion and Influence : The ability to convey ideas persuasively can inspire action and motivate others, crucial in leadership and sales roles.
• Career Advancement : Employers highly value communication skills; they can be the deciding factor in promotions and job opportunities.
• Team Collaboration : Clear communication enhances teamwork, ensuring that all members are aligned and working towards common goals.
• Emotional Intelligence : Good communicators often possess high emotional intelligence, allowing them to read social cues and respond appropriately.
• Adaptability : Strong communication skills enable individuals to adjust their messaging based on the audience, ensuring effective interactions in diverse situations.

In a world where collaboration and connection are paramount, honing communication skills can lead to greater success and fulfillment in various aspects of life. Investing in these skills is not just beneficial; it’s essential for personal and professional growth.

List of 20 Communication Skills for Resume

• Active Listening
• Verbal Communication
• Nonverbal Communication
• Written Communication
• Presentation Skills
• Negotiation Skills
• Persuasion Skills
• Conflict Resolution
• Clarity and Conciseness
• Public Speaking
• Interpersonal Skills
• Feedback Delivery
• Cross-Cultural Communication
• Team Collaboration
• Storytelling
• Adaptability
• Emotional Intelligence
• Relationship Building
• Networking Skills

Top Required Communication Skills for Resume

• Active Listening Engaging fully in conversations by paying attention, understanding, and responding thoughtfully. This skill fosters better relationships, minimizes misunderstandings, and enhances collaboration, making it essential in both personal and professional settings.
• Verbal Communication The ability to convey information clearly and effectively through spoken words. Strong verbal communication ensures that ideas are articulated well, facilitating discussions, presentations, and negotiations in various environments.
• Nonverbal Communication Understanding and utilizing body language, facial expressions, and gestures to enhance messages. Nonverbal cues can reinforce verbal communication, convey emotions, and build rapport, making it a vital skill in interpersonal interactions.
• Written Communication Crafting clear, concise, and persuasive written messages. This skill is crucial for emails, reports, and proposals, ensuring that the intended message is understood and prompts the desired response from the audience.
• Empathy The ability to understand and share the feelings of others. Empathy fosters trust and connection, enabling effective communication by acknowledging diverse perspectives and emotional responses, which is essential in team dynamics.
• Clarity Expressing ideas in a straightforward and unambiguous manner. Clarity minimizes confusion and ensures that the audience comprehends the message, making it easier to achieve communication objectives and avoid misinterpretations.
• Persuasion The skill of influencing others’ thoughts, beliefs, or actions through compelling arguments and emotional appeals. Persuasive communication is vital in sales, marketing, and leadership, driving desired outcomes and fostering buy-in.
• Adaptability Adjusting communication style and approach based on the audience and context. This skill enhances effectiveness by ensuring that messages resonate with diverse groups, whether in formal presentations or casual conversations.
• Feedback Providing constructive criticism and positive reinforcement to others. Effective feedback promotes growth and improvement, fostering a culture of open communication and continuous development within teams and organizations.
• Conflict Resolution Navigating disagreements and finding mutually beneficial solutions. This skill involves active listening, empathy, and negotiation, ensuring that conflicts are resolved amicably and relationships are maintained.
• Public Speaking The ability to deliver engaging and informative presentations to an audience. Strong public speaking skills enhance credibility, influence, and the ability to convey complex ideas clearly and effectively.
• Networking Building and maintaining professional relationships through effective communication. Networking skills facilitate connections that can lead to opportunities, collaborations, and knowledge sharing, essential for career advancement.
• Interpersonal Skills The ability to interact effectively with others, fostering positive relationships. Strong interpersonal skills enhance teamwork, collaboration, and communication, contributing to a harmonious and productive work environment.
• Cultural Awareness Understanding and respecting diverse cultural backgrounds and communication styles. This skill promotes inclusivity and effective communication in multicultural environments, reducing misunderstandings and enhancing collaboration.
• Questioning Asking insightful questions to gather information and clarify understanding. Effective questioning encourages dialogue, stimulates critical thinking, and demonstrates engagement, leading to deeper conversations and better outcomes.
• Storytelling Using narratives to convey information and connect with the audience emotionally. Storytelling enhances engagement and retention, making complex ideas more relatable and memorable in presentations and discussions.
• Negotiation The ability to reach agreements through dialogue and compromise. Strong negotiation skills ensure that all parties feel heard and valued, leading to successful outcomes in business deals and conflict resolution.
• Presentation Skills Creating and delivering visually appealing and informative presentations. This skill involves organizing content effectively and using visual aids, ensuring that the audience remains engaged and informed throughout.
• Assertiveness Expressing thoughts, feelings, and needs confidently and respectfully. Assertiveness fosters open communication, encourages honesty, and helps establish boundaries, contributing to healthier interactions and relationships.
• Summarization The ability to distill complex information into concise summaries. Effective summarization ensures that key points are communicated clearly, aiding comprehension and retention for the audience during discussions or presentations.

How to Highlight Communication Skills on Resume

Highlighting communication skills on your resume is essential for standing out in today’s competitive job market. Effective communication skills demonstrate your ability to convey information clearly, collaborate with others, and build relationships. Here are some strategies to showcase your communication skills effectively:

• Tailor Your Resume : Customize your resume for each job application by incorporating keywords from the job description that emphasize communication skills.
• Use Action Verbs : Start bullet points with strong action verbs such as “articulated,” “negotiated,” or “facilitated” to illustrate your communication skills in action.
• Quantify Achievements : Include metrics that highlight your communication skills. For example, “Led a team of 10 in a project that improved client satisfaction by 30% through effective communication.”
• Include Relevant Experience : List roles that required strong communication skills, such as customer service, sales, or team leadership positions, to demonstrate your proficiency.
• Highlight Specific Skills : Mention specific communication skills, such as public speaking, writing, or active listening, in a dedicated skills section.
• Showcase Soft Skills : Emphasize soft skills related to communication, like empathy and teamwork, which are crucial for effective interaction in the workplace.
• Provide Examples : Use examples in your work experience section that illustrate how your communication skills contributed to successful outcomes.
• Incorporate Testimonials : If applicable, include brief quotes or feedback from supervisors or colleagues that highlight your communication skills.
• Utilize a Summary Statement : Craft a compelling summary at the top of your resume that emphasizes your communication skills and sets the tone for the rest of your application.

By strategically highlighting your communication skills, you can create a resume that captures attention and demonstrates your value to potential employers.

Sample Communication Skills for Resume

[your name].

[Your Address] [City, State, Zip] [Your Phone Number] [Your Email Address] [LinkedIn Profile URL]

Dynamic and results-oriented professional with exceptional communication skills seeking to leverage expertise in a challenging role that requires effective collaboration, negotiation, and presentation abilities.

Bachelor of Arts in Communication [University Name], [City, State] [Month, Year] – [Month, Year]

• Relevant Coursework: Public Speaking, Interpersonal Communication, Media Relations, Persuasion Theory
• Verbal Communication : Proficient in delivering presentations and facilitating discussions with clarity and confidence.
• Written Communication : Skilled in crafting compelling content, including reports, proposals, and marketing materials.
• Active Listening : Strong ability to engage with others, understand their needs, and respond appropriately.
• Interpersonal Skills : Excellent at building relationships and fostering teamwork in diverse environments.
• Conflict Resolution : Experienced in mediating disputes and finding mutually beneficial solutions.
• Digital Communication : Proficient in using various digital platforms for effective communication (e.g., email, social media, video conferencing).

Professional Experience

Communication Specialist [Company Name], [City, State] [Month, Year] – Present

• Developed and implemented internal communication strategies that improved employee engagement by 30%.
• Created and delivered training sessions on effective communication techniques, enhancing team collaboration.
• Authored press releases and articles that increased media coverage by 25%.

Customer Service Representative [Company Name], [City, State] [Month, Year] – [Month, Year]

• Provided exceptional service to customers, resolving inquiries and complaints with a 95% satisfaction rate.
• Trained new staff on communication protocols and customer interaction best practices.
• Conducted surveys to gather customer feedback, leading to improved service offerings.

Certifications

• Certified Professional Communicator [Issuing Organization], [Month, Year]
• Conflict Resolution Certification [Issuing Organization], [Month, Year]

Volunteer Experience

Public Relations Volunteer [Nonprofit Organization Name], [City, State] [Month, Year] – Present

• Assisted in crafting press materials and managing social media campaigns to raise awareness for community initiatives.
• Engaged with stakeholders and community members to gather feedback and improve outreach efforts.

Available upon request.

How to Develop Communication Skills for Resume

Effective communication skills are essential in today’s job market, making it crucial to develop communication skills that stand out on your resume. Here are some strategies to help you enhance these skills:

• Practice Active Listening : Engage in conversations by focusing on the speaker, which helps in understanding and responding appropriately.
• Join Public Speaking Groups : Organizations like Toastmasters provide a supportive environment to develop communication skills through practice and feedback.
• Take Online Courses : Enroll in courses focused on communication skills, such as those offered on platforms like Coursera or Udemy.
• Seek Constructive Feedback : Ask colleagues or mentors for feedback on your communication style to identify areas for improvement.
• Read Widely : Exposure to different writing styles and perspectives can enhance your vocabulary and comprehension, aiding in the development of communication skills.
• Engage in Role-Playing : Simulate conversations or interviews to practice articulating your thoughts clearly and confidently.
• Utilize Social Media : Share insights and engage with others on platforms like LinkedIn to refine your written communication skills.

By consistently applying these strategies, you can effectively develop communication skills that will make your resume shine.

Also Read : How to Add Skills Section in Resume

FAQs about Communication Skills

How do i highlight my communication skills on a resume.

To effectively showcase your communication skills, use specific examples in your work experience section. Mention instances where you successfully conveyed ideas, collaborated with teams, or resolved conflicts. Incorporate relevant keywords like “verbal communication,” “written communication,” and “active listening” to catch the attention of hiring managers.

Why are Communication Skills important for my resume?

Communication skills are crucial as they demonstrate your ability to convey information clearly and effectively. Employers value candidates who can articulate ideas, collaborate with colleagues, and engage with clients. Highlighting these skills can set you apart from other applicants and increase your chances of landing an interview.

What types of Communication Skills should I include on my resume?

Include both verbal and written communication skills, as well as non-verbal cues like body language. Mention specific abilities such as public speaking, active listening, and persuasive writing. Tailor your skills to the job description, ensuring you emphasize those that are most relevant to the position you’re applying for.

How can I demonstrate my Communication Skills in a resume?

You can demonstrate your communication skills by providing concrete examples in your job descriptions. Use bullet points to describe situations where you effectively communicated with team members, led presentations, or wrote reports. Quantifying your achievements, such as “increased team efficiency by 20% through clear communication,” can further strengthen your case.

Should I include Communication Skills in my summary statement?

Yes, including communication skills in your summary statement can make a strong impression. This section is your chance to highlight your most relevant abilities and achievements. Use concise language to convey your proficiency in communication, emphasizing how it has positively impacted your previous roles and can benefit potential employers.

Resume Tips

Choose the right format.

Select a resume format that best showcases your skills and experience. Common formats include chronological, functional, and combination resumes.

Tailor Your Resume

Customize your resume for each job application by highlighting relevant skills and experiences that match the job description.

Focus on Key Sections

Include essential sections such as contact information, professional summary or objective, work experience, education, skills, and relevant certifications.

Use Clear and Concise Language

Be concise and use action verbs to describe your accomplishments and responsibilities in each job role.

Quantify Achievements

Whenever possible, quantify your achievements with numbers or percentages to demonstrate your impact in previous roles.

Highlight Transferable Skills

Emphasize transferable skills that are relevant to the job you're applying for, such as communication, problem-solving, and leadership skills.

Prioritize Readability

Ensure your resume is easy to read by using a clean and professional font, adequate white space, and bullet points for listing information.

Proofread Carefully

Avoid spelling and grammar errors by proofreading your resume multiple times or asking a trusted friend or colleague to review it.

Keep it Updated

Regularly update your resume with new experiences, skills, and accomplishments to reflect your most current qualifications.

Seek Feedback

Consider seeking feedback from career advisors, mentors, or professionals in your industry to improve your resume further.

Related Posts

Top 20 Microsoft Office Skills for Resume – Samples & How to Highlight

• October 27, 2024

Top 20 Veterinary Technician Skills for Resume in 2024

• November 1, 2024

List of Top 20 Nursing Skills for Resume – Samples & Examples

• November 3, 2024

Top 20 Sales Representative Skills for Resume – How to Highlight

• October 25, 2024

Top 20 Lab Skills for Resume – Samples & How to Highlight

Top 20 Psychologist Skills for Resume – How to Highlight, Examples

• November 2, 2024

Leave a Reply Cancel Reply

Your email address will not be published. Required fields are marked *

Name  *

Email  *

Add Comment  *

Save my name, email, and website in this browser for the next time I comment.

Post Comment

50 Inspiring Examples for 7 Communication Skills for a Resume

By Status.net Editorial Team on November 22, 2023 — 6 minutes to read

When crafting your resume, highlighting your strong communication skills is essential. Here are some top skills to consider and examples of how to showcase them on your resume.

• Active Listening: Demonstrate your ability to be receptive and engage in the conversation. For example: Successfully facilitated team meetings by actively listening to colleagues and providing constructive feedback.
• Verbal Communication: Showcase your ability to express ideas clearly and effectively. For example: Presented quarterly reports to the executive board, effectively communicating the sales team’s achievements.
• Written Communication: Emphasize your capacity to create clear, concise written documents. An example may be: Developed and maintained monthly newsletter for the marketing department, reaching over 500 employees.
• Empathy: Understanding others helps foster strong professional relationships. For example: Addressed customer concerns with compassion, resulting in significant improvements in client satisfaction.
• Teamwork and Collaboration: Focus on moments where you contributed to successful team projects. For instance: Collaborated with cross-functional teams to develop and execute a new product launch, achieving a 30% increase in sales.
• Adaptability: Showcase your flexibility and ability to handle change effectively. Here’s an example: Adapted communication style to accommodate remote work during the COVID-19 pandemic, ensuring a seamless transition for the team.
• Conflict Resolution: Resolving conflicts efficiently benefits everyone. For example: Mediated disagreements between team members, helping to create a more collaborative and harmonious work environment.

Verbal Communication Skills

Public speaking.

Mastering public speaking can be a game changer for your resume. Employers appreciate candidates who can confidently present information to groups. To showcase your public speaking skills, mention specific experiences where you have delivered presentations or speeches. For example:

• Delivered a presentation on sustainable business practices to a team of 30 colleagues
• Facilitated a workshop on effective communication for new employees

Foreign Language Proficiency

Being proficient in one or more foreign languages can set you apart from other candidates. It indicates your ability to communicate with a diverse range of people, which is valuable in a globalized workplace. To highlight your language skills, list the languages you’re proficient in along with your level of fluency. For instance:

• Fluent in Spanish and French
• Intermediate proficiency in Mandarin and German

Related: How to Include Language Skills on Your Resume (Examples)

Active Listening

Active listening is an essential verbal communication skill that demonstrates your ability to understand and engage with others effectively. Employers value employees who can listen attentively and respond thoughtfully in discussions. To emphasize your active listening skills, provide examples of situations where you’ve made a difference through attentive listening. Examples might include:

• Resolved a customer complaint by actively listening to their concerns and implementing a solution
• Improved team dynamics by being attentive during meetings and encouraging open communication among team members

Written Communication Skills

Professional writing.

In the professional world, written communication is a must-have skill. Your resume should showcase your ability to articulate thoughts and ideas with clarity and precision in different formats (reports, emails, proposals, etc.). To highlight this skill on your resume, use phrases like:

• Developed and edited company newsletters, enhancing employee engagement
• Created detailed project proposals, securing client approval and project funding
• Drafted and revised technical documentation, ensuring user-friendly clarity and accuracy

Business Correspondence

Effective business correspondence involves crafting clear and concise emails, memos, and letters tailored to various audiences. Showcasing this skill on your resume can demonstrate your expertise in professional etiquette and the ability to adapt your writing style to different scenarios. Here are some examples:

• Collaborated with international teams, sending clear and concise email correspondence to prevent miscommunications
• Generated persuasive sales emails that contributed to a 15% increase in client conversion rates
• Wrote concise and informative weekly memos to upper management, providing updates on project progress

Interpersonal Communication Skills

Conflict resolution.

When listing your conflict resolution skills on your resume, be specific about the techniques you employ:

• Skilled in using active listening to pinpoint underlying issues and complaints.
• Experienced in mediating disagreements between colleagues to find a mutual agreement.
• Proficient in providing constructive feedback and reinforcing positive communication behaviors.

Collaborative Teamwork

Highlight your ability to work effectively with others by showcasing the following abilities:

• Proven track record of successful group projects and team initiatives.
• Ability to adapt communication style based on team dynamics and members’ strengths.
• Skilled in brainstorming, group problem-solving, and co-creating ideas with diverse team members.

Showcase your ability to understand and relate to others’ feelings and emotions by including these skills in your resume:

• Empathetic and compassionate attitude to foster a positive work environment.
• Demonstrated ability to provide emotional support and encouragement to team members in stressful situations.

Digital Communication Skills

Social media.

Nowadays, social media plays an important role in promoting a company’s brand and engaging with customers. Highlight your experience in leveraging social media platforms to advocate brand values and enhance customer relationships. Include these skills in your resume with statements like:

• Managed corporate social media accounts to establish a consistent brand voice and engage with customers.
• Successfully increased follower count and engagement on various platforms by creating relevant content.

Online Meeting Management

Effectively managing online meetings is a skill that demonstrates your ability to keep participants engaged and ensure productive outcomes. Emphasize your ability to plan, host, and facilitate virtual meetings using platforms like Zoom or Microsoft Teams. Here are some examples of how to put those skills on your resume:

• Experienced in scheduling and hosting virtual meetings, ensuring timely starts and focused discussions.
• Skilled in facilitating online meetings with participants from diverse backgrounds, fostering collaboration and decision-making.

Frequently Asked Questions

What are some strong examples of communication skills to include on a resume.

Consider showcasing a range of communication skills, such as active listening, clear writing, public speaking, and negotiation. For example:

• Active listening: “Consistently praised for effectively capturing project requirements through attentive listening in client meetings.”
• Clear writing: “Developed company-wide email guidelines to ensure clarity and professionalism in written communication.”
• Public speaking: “Delivered engaging and informative presentations at industry conferences, demonstrating strong public speaking skills.”
• Negotiation: “Successfully negotiated contracts with suppliers, resulting in a 12% reduction in supply chain costs.”

How can I effectively showcase teamwork and collaboration abilities on my resume?

To emphasize your teamwork and collaboration skills, think about the projects you’ve participated in and your role in those projects. Examples:

• Successfully worked on cross-functional teams to complete projects on time and under budget.
• Collaborated with colleagues to innovate and implement improvements, increasing department efficiency by 15%.
• Facilitated open and constructive conversations within a diverse team environment, fostering trust and accountability.

What are some tips for highlighting written communication skills in a resume?

When showcasing written communication skills, focus on the outcomes your writing has achieved. For example:

• Crafted client proposals that consistently resulted in increased contract value and successful project launches.
• Edited and proofread internal communications, ensuring consistent tone and style across departments.
• Authored monthly newsletter with a growing subscriber base, receiving positive feedback for engaging and informative content.

Which techniques can demonstrate strong verbal communication abilities on a resume?

To illustrate your verbal communication skills, highlight situations where your speaking abilities played a critical role. Examples:

• Delivered persuasive sales pitches, resulting in a 20% increase in closed deals.
• Articulated complex technical concepts to non-technical stakeholders, facilitating successful project rollouts.
• Mediated conflicts between team members, fostering a positive work environment and promoting effective problem-solving.

How can one emphasize active listening skills when creating a professional resume?

To showcase your active listening skills, emphasize your ability to understand and respond to others’ ideas and concerns. Think about instances where your attentive listening has positively impacted projects. For example:

• Acted as a key liaison between departments, ensuring clear communication and understanding of project goals and tasks.
• Routinely sought input and feedback from team members, incorporating ideas into project plans and processes.
• Demonstrated a diplomatic approach in meetings and discussions, fostering open communication and maintaining team harmony.

What are some strategies to showcase problem-solving and leadership skills on a resume?

To highlight problem-solving and leadership skills, focus on examples where your actions led to positive outcomes. You might include:

• Successfully led a team through a challenging project turnaround, implementing targeted solutions to deliver on-time and within budget.
• Mentored junior employees, providing guidance and support that contributed to their successful progression within the company.
• Identified inefficiencies in work processes and implemented process improvements, resulting in a 25% increase in productivity.
• Communication Skills: 25 Performance Review Phrases Examples
• 42 Communication Skills Self Evaluation Comments Examples
• List of 21 Important Technical Skills (with Examples)
• 50 Example Phrases: Technical Skills Examples for Resume
• 12 Types of Personal Skills with 120 Examples for a Resume
• 5 Stay-at-Home Mom Resume Strategies to Showcase Skills